Shipping Policy

1. Order Processing

Orders are typically processed within 1–3 business days after payment confirmation. You will receive an email notification once your order is shipped.
 

2. Shipping Methods and Delivery Time

We partner with reliable shipping carriers to ensure timely delivery. Estimated delivery times vary by location:

Domestic Orders: 3–7 business days

International Orders: 7–14 business days

Please note that delays caused by customs, weather, or unforeseen circumstances are beyond our control.
 

3. Shipping Rates

Shipping charges are calculated at checkout based on your order weight, location, and selected delivery option. Occasionally, we may offer free shipping promotions.
 

4. Order Tracking

Once your order has shipped, you will receive a tracking number via email to monitor your delivery.
 

5. Damaged or Lost Packages

If your order arrives damaged or does not arrive at all, please contact us within 7 days of the expected delivery date. We’ll work with the carrier to resolve the issue promptly.
 

6. Contact Us

For any shipping-related inquiries, please reach out to:

My Water Box Website
Email: contact@mywaterbox.in
Address: Nesco Center,
Western Express Highway,
Goregaon (E),
Mumbai, 400063,
Maharashtra, INDIA